DueNorthOdds

PlayOJO Casino Review

iGO registered First-hand tested 4 independent sources

First-hand screenshot by Due North Odds Research Desk, 2026-07-11.

Method: our research desk captures the operator's own public pages first-hand; every published first-hand value is verified against that capture — how we test.

Game types
3
slots, live casino, table games
Support
3
live chat, email, phone
Deposit methods
8
visa, mastercard, interac, paysafecard, ecopayz, muchbetter, astropay, apple pay
Visit PlayOJO
  • Games: slots, live casino, table games
  • Support: live chat, email, phone
  • Deposit methods: visa, mastercard, interac, paysafecard, ecopayz, muchbetter, astropay, apple pay

Last verified: · Source: igaming_ontario · Snapshot: sha256:f26e17508a477fca…

Operator EntitySkill On Net Ltd.
Regulator StatusiGaming Ontario — active
Game Typesslots; live_casino; table_games
Deposit MethodsVisa, Mastercard, Interac, Paysafecard, Muchbetter, iDebit, ecoVoucher
Support ChannelsLive Chat, Email
Data Sources first_hand igaming_ontario third_party_corpus

Check PlayOJO’s iGaming Ontario registration

Banking

Deposit methods (CA-ON): visa, mastercard, interac, paysafecard, ecopayz, muchbetter, astropay, apple pay

Source: first_hand · recorded 2026-07-11

Multi-Source Rating Analysis

Safety Editorial User Casino.org LCB Withdrawal
Casino.Guru
8.5/10
AskGamblers
8.8/10
AskGamb. Users
6.9/10
Casino.org
4.8/5
LCB Members
2.7/5
Withdrawal
3.0/5
recent (the newest 24 reviews in site listing order (page 1 first, then page 2..N))
8.292/10
2 low / 19 high · 1 operator replies
older (every review after the newest 24, same ordering)
6.762/10
118 low / 232 high · 217 operator replies

Complaint Resolution Funnel

Askgamblers — Global Disputes

Total Filed
456
Processed
438 (96%)
Resolved
427 (97%)
Rejected
0 (0%)
Avg. Amount
$3485
Avg. Duration
5 days

Casino Guru — Global Disputes

Total Filed
72
Processed
23 (31%)
Resolved
23 (100%)
Rejected
46 (200%)

Aspect-Level Sentiment Heatmap

Cross-referencing player mentions across three independent review platforms. Numbers show positive / negative mentions.

Casino.Guru
Trustpilot
Casino.org
Banking Withdrawals
+1 / −5
+0 / −5
+1 / −1
Banking Deposits
+2 / −1
+0 / −1
Verification Kyc
+1 / −1
+0 / −3
Support
+1 / −6
+0 / −5
+1 / −1
Games Selection
+4 / −1
+1 / −0
App Ux
+2 / −1
+0 / −1
+1 / −0
Trust Fairness
+1 / −3
+0 / −8

Ontario Safety Leaderboard

How PlayOJO compares against Ontario's top-rated operators by Casino.Guru Safety Index.

#
Operator
Safety
Complaints
Types
1
BetRivers
9.8
9 filed
Sports Betting
2
Lucky Casino
9.8
6 filed
3
LeoVegas
9.7
83 filed
Slots Live Casino Table Games
4
Lucky Days
9.7
43 filed
Slots Live Casino Table Games
5
Zodiac Casino
9.5
32 filed
Slots Live Casino Table Games

What independent review sites report

We consulted 4 independent review sites: askgamblers (snapshot 2026-09-14), casino guru (snapshot 2026-09-13), casino org (snapshot 2026-09-13), lcb (snapshot 2026-08-22). Our own analysis of independent review data — see how we use third-party reviews. We consult, attribute, and never reproduce.

  • askgamblers (editorial): 8.8 / 10 — their score, their scale · snapshot 2026-09-14
  • askgamblers (user aggregate): 6.9 / 10 — their score, their scale, over 447 ratings · snapshot 2026-09-14
  • casino guru (safety index): 8.5 / 10 — their score, their scale, their own label “High” · read from their Ontario page · snapshot 2026-09-13
  • casino org (editorial): 4.8 / 5 — their score, their scale · read from their Ontario page · snapshot 2026-09-13
  • casino org (aspect withdrawal speed): 3.0 / 5 — their score, their scale · read from their Ontario page · snapshot 2026-09-13
  • casino org (aspect customer service): 4.5 / 5 — their score, their scale · read from their Ontario page · snapshot 2026-09-13
  • lcb (member aggregate): 2.7 / 5 — their score, their scale, over 146 ratings · snapshot 2026-08-22

Player reviews on askgamblers (all 447)

Mean 6.845 / 10 (2 unrated, excluded from the mean) · 251 rated 8 or higher (56%) · 120 rated 4 or lower (27%) · operator replied to 218 (49%) — our counts over every review we hold, on their scale · snapshot 2026-09-02

  • recent cohort (the newest 24 reviews in site listing order (page 1 first, then page 2..N)): 24 reviews, mean 8.292, operator replied to 1
  • older cohort (every review after the newest 24, same ordering): 423 reviews, mean 6.762, operator replied to 217

Complaints on askgamblers

As askgamblers reports it: 456 filed · 427 of 438 resolved (97%) · average response 1 day · average duration 5 days · average amount 3485 USD — their counters · snapshot 2026-09-02

Our read of the latest 24: 22 resolved · 1 unresolved · 1 rejected · payment 19 · verification 1 · account terms 1 · other 3 · Ontario-specific 1 AskGamblers exposes only the 24 most recent complaints per casino to a reader; totals above are the site's own counters.

Complaints on casino guru

As casino guru reports it (brand-family counter): 72 filed · 23 of 23 resolved (100%) · 46 rejected — their counters · snapshot 2026-09-13

Our read

447 player reviews sit on PlayOJO's AskGamblers page, and they do not gather in the middle: 251 score 8 or higher, 120 score 4 or lower, 2 carry no score, and the mean settles at 6.8 / 10. The newest 24 average 8.3 / 10 (19 high, 2 low); the other 423 average 6.8 / 10 (232 high, 118 low). Replies run the other way: 217 of those 423 drew an operator reply, against 1 of the newest 24. AskGamblers' counters log 456 filed, 427 resolved of the 438 it adjudicated, an average response of 1 day and a 5 day duration. Casino.guru's counter covers the brand family, not this casino alone: 72 filed, 46 rejected, 23 resolved of 23 adjudicated, so that ratio is not out of the 72. Of the 24 threads AskGamblers exposes, which we read ourselves, 22 were resolved, 1 rejected, 1 open; 19 payment, 1 verification, 1 account terms, 3 other, 1 Ontario-specific. Across 4 sources the scales differ: AskGamblers' editorial mark is 8.8 / 10, casino.guru's Ontario safety index 8.5 / 10 (High), casino.org 4.8 / 5 with 3.0 for withdrawal speed and 4.5 for service, LCB members 2.7 / 5 over 146 ratings. Our read is to weigh the newest cohort against the older body and the complaint mix, not the headline average.

Source: third_party_corpus · coverage tier 4-source · recorded 2026-09-14

All recorded facts

AttributeValueProvenance
name PlayOJO igaming_ontario · 2026-09-03 · conf 1.00 · fresh
licenses status: active, market_id: ca_on, regulator: iGaming Ontario igaming_ontario · 2026-09-03 · conf 1.00 · stale
logo_url https://duenorthodds.com/static/operators/playojo.png first_hand · 2026-07-11 · conf 1.00 · stale
game_types slots; live_casino; table_games first_hand · 2026-07-11 · conf 1.00 · stale
deposit_min min: amount: 10, currency: CAD, market_id: ca_on first_hand · 2026-07-11 · conf 1.00 · stale
owner_company Skill On Net Ltd. igaming_ontario · 2026-09-03 · conf 1.00 · fresh
markets_active ca_on igaming_ontario · 2026-09-03 · conf 1.00 · stale
payment_methods market_id: ca_on, deposit_methods: visa; mastercard; interac; paysafecard; ecopayz; muchbetter; astropay; apple_pay first_hand · 2026-07-11 · conf 1.00 · stale
official_website https://playojo.ca igaming_ontario · 2026-09-03 · conf 1.00 · stale
support_channels channel: live_chat; channel: email; channel: phone first_hand · 2026-07-11 · conf 1.00 · stale

Data sources