Captain Cooks Casino review — Ontario
First-hand screenshot by Evan Clarke, 2026-09-16.
Method: our research desk captures the operator's own public pages first-hand; every published first-hand value is verified against that capture — how we test.
1st-hand_captaincooks-ca-on_dno-v3-20260916 · DNO Capture v3.0.0 · 26 files · archived 2026-09-28 · checksum of every file
Bundle SHA-256
91547a660dd0647e355f6432090fe1c24443f329a2f4062828ed556357d9a729- Games: slots, live casino, table games
- Support: live chat, email
- Deposit methods: visa, mastercard, american express, interac, paypal
Last verified:
· Source:
igaming_ontario
· Snapshot: sha256:f860db5b3f90204a…
Register re-checked: — no change since it was last verified.
| Operator Entity | Apollo Entertainment Ltd |
|---|---|
| Regulator Status | iGaming Ontario — active |
| Game Types | slots; live_casino; table_games |
| Deposit Methods | visa, mastercard, american express, interac, paypal |
| Support Channels | live chat, email |
| Data Sources |
Check Captain Cooks Casino’s iGaming Ontario registration
Listed in: Ontario casinos with slots (45) · Ontario casinos with live casino (47) · Ontario casinos with table games (46) · Ontario casinos accepting Interac (23) · Ontario casinos accepting Visa (19) · Ontario casinos accepting Mastercard (20) · Ontario casinos accepting Paypal (7) · Best live dealer casinos in Ontario (28) · Best online slots casinos in Ontario (30) · our evidence-ranked Ontario casino shortlist.
Banking
Deposit methods (Ontario): visa, mastercard, american express, interac, paypal
Source: first-hand capture · recorded 2026-09-16
Public records
Context from public registries and filings, read as published and dated — each block names its source. None of it is a rating.
Mail & DNS posture
Public DNS records of captaincooks.casino (the registrable domain of ontario.captaincooks.casino), checked 2026-10-07:
- DMARC policy: quarantine
- SPF: record present
- MTA-STS: no TXT record published
- DNSSEC: not validated by the resolver
Source: public DNS records for captaincooks.casino, resolved via Google Public DNS (dns.google), checked 2026-10-07.
Multi-Source Rating Analysis
Complaint Resolution Funnel
Casino Guru — Global Disputes
Ontario Safety Leaderboard
How Captain Cooks Casino compares against the Ontario operators with the highest Casino.Guru Safety Index scores.
What independent review sites report
We consulted 4 independent review sites: askgamblers (snapshot 2026-10-26), casino guru (snapshot 2026-10-01), casino org (snapshot 2026-10-01), lcb (snapshot 2026-10-26). Our own analysis of independent review data — see how we use third-party reviews. We consult, attribute, and never reproduce.
Deposit methods also reported by an independent review site
bank transfer, mastercard, muchbetter, paysafecard, skrill, visa · payout time, their label: 1-5 days — as listed on casino.org’s Ontario page, not verified first-hand · 3 further method names outside our method list not shown · snapshot 2026-10-01
The deposit methods in our Banking section are the ones we verified on the operator’s own pages; this third-party list may differ from them.
Player reviews on askgamblers (all 42)
Mean 6.095 / 10 (21 unrated, excluded from the mean) · 6 rated 8 or higher (14%) · 4 rated 4 or lower (10%) · operator replied to 1 (2%) — our counts over every review we hold, on their scale · snapshot 2026-09-02
Complaints on casino guru
As casino guru reports it: 25 filed · 4 of 4 resolved (100%) · 20 rejected — their counters · snapshot 2026-10-01
Source: third_party_corpus · coverage tier 4-source · recorded 2026-10-26
Related operators
Same operator entity on the register (Apollo Entertainment Ltd): Casino Classic review · Golden Tiger review · Grand Mondial review · Luxury Casino review · Yukon Gold Casino review · Zodiac Casino review.
Tested operators in the same listings as Captain Cooks Casino:
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- ToonieBet review — also listed for live casino, slots, table games, Interac, Mastercard, Paypal, Visa
- Jackpot City review — also listed for live casino, slots, table games, Interac, Mastercard, Visa
- Spin Casino review — also listed for slots, table games, Interac, Mastercard, Visa
- Swiper review — also listed for live casino, slots, table games, Interac, Mastercard, Paypal, Visa
- Horseshoe Online Casino review — also listed for live casino, slots, Interac, Mastercard, Paypal, Visa
All recorded facts
| Attribute | Value | Provenance |
|---|---|---|
| name | Captain Cooks Casino | igaming_ontario · 2026-10-01 (unchanged at 2026-10-29) · conf 1.00 · fresh |
| licenses | status: active, market_id: ca_on, regulator: iGaming Ontario | igaming_ontario · 2026-10-01 (unchanged at 2026-10-29) · conf 1.00 · fresh |
| game_types | slots; live_casino; table_games | first-hand capture · 2026-09-16 · conf 1.00 · fresh |
| owner_company | Apollo Entertainment Ltd | igaming_ontario · 2026-10-01 (unchanged at 2026-10-29) · conf 1.00 · fresh |
| markets_active | ca_on | igaming_ontario · 2026-10-01 (unchanged at 2026-10-29) · conf 1.00 · fresh |
| payment_methods | market_id: ca_on, deposit_methods: visa; mastercard; american_express; interac; paypal | first-hand capture · 2026-09-16 · conf 1.00 · fresh |
| official_website | https://ontario.captaincooks.casino/ | igaming_ontario · 2026-10-01 (unchanged at 2026-10-29) · conf 1.00 · fresh |
| support_channels | channel: live_chat; channel: email | first-hand capture · 2026-09-16 · conf 1.00 · fresh |
Our read
4 independent sites size up Captain Cooks Casino differently. AskGamblers gives it an editorial 6.9 out of 10, while its own players average 6.1 out of 10 across 42 submitted reviews. casino.guru's safety index comes out at 9.5 of 10, the label reading Very high. casino.org's Ontario page gives it 3.9 out of 5 overall, with 3.0 on withdrawal speed and 3.5 on customer service among its published aspects. LCB's 325 rated members land at 2.6 out of 5. Of the 42 AskGamblers reviews, 21 carry no score; the rated rest split 6 at 8 or higher against 4 at 4 or lower, with 1 operator reply. casino.guru's complaint counter covers this casino alone: 25 filed, 20 rejected by the site, and 4 resolved of the 4 it adjudicated. AskGamblers' 6.9/6.1 and casino.guru's 9.5 are global brand-page numbers rather than Ontario-specific ones; casino.org's 3.9 and LCB's 2.6 come from Ontario-facing or member-driven pages. We publish each reading on the scale its source reported, and leave the sources' verdicts separate rather than folding them into a combined score.